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User Reviews

Overall Ratings

0 based on 1 reviews

Ratings & Reviews
  • Guillaume Alemany 0.0

    24th April 2013

    We have bought the home water system a year ago but 1 piece of the machine to use the cold water dispenser was broken 3 months ago. That was time needed to get the technician at home, even if each day they were supposed to come. Finally they came and replace the piece with one of a different model of machine. Since they left, the hot water dispenser is not working and the cold water has bad taste. We are still waiting for their technicians to come and each day they are promising that they will pass by to repair it. This is one of the worse after sale department I have been able to see in Dubai in more than 3 years.

Send an email to Artec Water Systems LLC for more information

Artec Water Systems LLC

Warehouse, Al Qusais Industrial Area 1, Al Qusais, Dubai

User Reviews

Overall Ratings

0 based on 1 reviews

Ratings & Reviews
  • Guillaume Alemany 0.0

    24th April 2013

    We have bought the home water system a year ago but 1 piece of the machine to use the cold water dispenser was broken 3 months ago. That was time needed to get the technician at home, even if each day they were supposed to come. Finally they came and replace the piece with one of a different model of machine. Since they left, the hot water dispenser is not working and the cold water has bad taste. We are still waiting for their technicians to come and each day they are promising that they will pass by to repair it. This is one of the worse after sale department I have been able to see in Dubai in more than 3 years.


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